Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times:
- India: 10–18 business days
- Delivery times may vary depending on destination, customs clearance, weather conditions, and carrier delays.
Shipping Charges
Shipping charges are calculated and displayed at checkout. Free shipping promotions may be offered on selected products or during special campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 2–5 days to become active.
Customs, Duties & Taxes
For international shipments, customs duties, taxes, and import fees may be charged by local authorities. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Delayed or Lost Packages
While we strive to ensure timely delivery, delays may occur due to customs inspections, carrier issues, or unforeseen circumstances. If your package has not arrived within 30 days of shipment, please contact us for assistance.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about shipping, please contact us:
Email: info@waterliquid.com (replace with your actual support email)
Store: WaterLiquid Beauty